Faq

Frequently Asked Questions

UPzoo is a platform specializing in the sale of digital products such as premium accounts, software licenses, online courses, gift cards, and more. We strive to offer quality, security, and the best prices.

After payment confirmation, the product is automatically sent via email and is also available in your UPzoo account, under the “My Orders” tab.

Most products are delivered instantly after payment. In specific cases, such as manual services, the delivery time will be specified in the product description.

We accept Pix, credit cards, bank slips, and digital wallets. Card payments can be paid in installments.

All our products are guaranteed to work. If there's any issue, our support team is ready to help and, if necessary, replace or refund.

Yes, as long as the issue is reported within the warranty period and the product has not been misused. See our Refund Policy for more details.

Absolutely. We work with SSL encryption, data protection, and automated delivery systems. We value our customers' security and privacy.

Our support is available via email, WhatsApp, and website chat. We're open Monday through Saturday, 9:00 AM to 6:00 PM.

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